I ordered net4.in for a domain about 10 days ago and paid the amount Rs 599 for the domain same day via ccavenue. Everything was fine my account has been debited but when i checked my net4.in account, i was shocked. My account was showing that the order was pending due to non-payment. Then I talked to Net4.in sales via chat and they told to wait for 24 hours.
I wait for more than 24 hours but nothing happened. then i contacted them (both ccAvenue and net4.in). I became surprised because net4.in was saying that they did not received money and ccavenue had told they have successfully processed the money. I became annoyed with them and cancelled the order and ask them to return the money.
After some time net4.in has confirmed orally (via phone) that they have got the money and the same will be shown in my panel in some time.
But i was more than five days nothing happened. nothing(money) is showing in my panel and i did not got any refund.
I am surprised because net4.in is a registered company and listed in BSE. it is also ICANN accredited registrar.
UPDATE: Oh.. After a lot of calls and mails, they agreed and started the refund process. I finally got the money on September 24th, 2010. This was the worst experience.
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